Accessibility Policy
The goal of the Accessibility for Ontarians with Disabilities Act, 2005 (the “Act”) is to create a more accessible Ontario, by identifying, and to the extent possible, preventing, and eliminating barriers experienced by persons with disabilities.
The Integrated Accessibility Standards (the “IAS”) is a regulation under the Act the purpose of which is to ensure accessibility for persons with disabilities in the areas of (i) Information and Communication, (ii) Employment, (iii) Transportation; (iv) Design of Public Spaces; and (v) Customer Service.
The purpose of this policy (the “Policy”) is to identify and document how Scarborough Retirement Residence currently achieves accessibility by meeting the requirements of the IAS and how it will continue to work towards improving accessibility for persons with disabilities.
For a more detailed explanation of Scarborough Retirement Residence’s strategy to prevent and remove barriers for persons with disabilities please refer to Scarborough Retirement Residence’s Multi-Year Accessibility Plan (“the “Accessibility Plan”) which is available on Scarborough Retirement Residence’s website at http://www.scarboroughretirement.ca/.
Scarborough Retirement Residence is committed to developing, implementing and maintaining policies aimed at meeting the accessibility needs of persons with disabilities in a timely manner.
Unless otherwise limited herein, the Policy applies to all:
This Policy does not replace or affect existing legal obligations under the Human Rights Code R.S.O. 1990, c. H.19, as it may be amended from time to time, or any other applicable laws respecting the accommodation of persons with disabilities.
Responsibility for the implementation of the Policy is shared between Administration & Corporate. For more information please see Scarborough Retirement Residence’s Accessibility Plan available on the Company’s website
I. Accessibility Plan
Scarborough Retirement Residence has established and implemented an Accessibility Plan, which outlines the Company’s strategy to prevent and remove barriers for persons with disabilities and meet the requirements of the IAS in accordance with the timelines set out therein.
Scarborough Retirement Residence will maintain the Accessibility Plan in accordance with the requirements of the IAS. The Accessibility Plan will be reviewed and updated at least once every five (5) years.
The Accessibility Plan is posted on Scarborough Retirement Residence’s website and will be made available in an Accessible Format upon request
II. Training
Scarborough Retirement Residence will provide training to all existing employees, volunteers and all persons who participate in the development of AODA Policies.
Training will be provided on:
The content of the training will be applicable to the individual’s duties.
Employees hired and volunteers accepted after the Compliance Deadline for Training will receive the required training as soon as practicable.
Scarborough Retirement Residence will keep a record of the training provided, including the dates on which the training is provided and the number of individuals to whom it is provided.
Scarborough Retirement Residence will ensure that contractors providing goods, services and/or facilities on the Company’s behalf have received the training required under the IAS.
III. Self-Service Kiosk
Scarborough Retirement Residence will have regard to the accessibility for persons with disabilities when designing, procuring or acquiring Self-Service Kiosks.
The Information and Communication Standards do not apply to:
Should Scarborough Retirement Residence determine that information or a communication is Unconvertible it will explain why and provide the person making the request with a summary of the said information or communication.
I. Feedback Procedures
Scarborough Retirement Residence will ensure that its processes for receiving and responding to feedback are accessible to persons with disabilities by providing or arranging for the provision of Accessible Formats and Communications Supports, upon request.
Scarborough Retirement Residence will notify the public that Accessible Formats and Communications Supports are available in respect of its feedback procedures.
II. Accessible Formats & Communication Supports
Scarborough Retirement Residence will, upon request, provide or arrange for the provision of Accessible Formats and Communication Supports in order to make its communications or information about the goods, services and/or facilities it offers accessible to persons with disabilities.
Accessible Formats and Communication Supports will be provided in a timely manner and at a cost that is no more than the regular cost charged to other persons.
Scarborough Retirement Residence will consult with the person making the request when determining the suitability of an Accessible Format or Communication Support and will notify the public of the availability of same.
III. Emergency Plans, Procedures or Public Safety Information
As of Jan 1, 2012 Scarborough Retirement Residence provides any emergency plans, procedures or public safety information that it makes available to the public in an Accessible Format or with appropriate Communication Supports, as soon as practicable, upon request.
IV. Accessible Websites and Web Content
Scarborough Retirement Residence ensures that, where practicable, a New Internet Website and web content on such site(s) conforms with WCAG 2.0 Level A.
Final Website Compliance Deadline: January 1, 2021
By the Final Website Compliance Deadline Scarborough Retirement Residence will ensure that, where practicable, any website or content on that site(s) published after January 1, 2012 conforms with WCAG 2.0 Level AA to the extent required by the IAS.
When determining whether meeting the requirements of this section is practicable Scarborough Retirement Residence will consider:
i. the availability of commercial software or tools required to achieve web accessibility; and ii. the impact meeting the requirements of this section will have on projects planned before January 1, 2012.
The commitment to provide accessible websites and web content only applies to websites and web content that Scarborough Retirement Residence controls directly or indirectly through a contractual relationship that allows for modification of the website or web content in question.
The Employment Standards only apply to employees of Scarborough Retirement Residence. They do not apply to volunteers, other unpaid individuals or contractors.
I. Recruitment/Selection/Assessment
Scarborough Retirement Residence will notify the public and employees of the availability of accommodation for job applicants during the recruitment process.
Scarborough Retirement Residence will further notify all job applicants who are individually selected to participate in an assessment or selection process that accommodation is available upon request if the applicant requires accommodation due to a disability.
If an applicant requests accommodation, Scarborough Retirement Residence will consult with the applicant and provide or arrange for the provision of a suitable accommodation in a manner that takes into account the applicant’s accessibility needs.
II. Notice to Successful Applicants
Scarborough Retirement Residence ensures that when making offers of employment, it notifies the successful applicant of its policies on accommodating employees with disabilities.
III. Informing Employees of Supports
Scarborough Retirement Residence will inform its existing employees of its policies on supporting employees with disabilities, including, but not limited to, policies on the provision of job accommodations that take into account an employee’s accessibility needs due to disability.
Scarborough Retirement Residence will provide employees with updated information whenever there is a material change to its policies on the provision of job accommodations for employees with disabilities.
All employees hired after January 1, 2016 are and will be notified of Scarborough Retirement Residence’s policies on supporting employees with disabilities as soon as practicable after commencing employment.
IV. Accessible Formats and Communication Supports for Employees
Scarborough Retirement Residence will, upon the request of an employee with a disability, provide or arrange for the provision of Accessible Formats and Communication Supports in order to ensure that (i) information required by the employee to perform his/her job; and (ii) information generally available to employees in the workplace, is accessible to the employee with a disability.
Scarborough Retirement Residence will consult with the employee making the request to determine the suitability of any Accessible Format or Communication Support. However, Scarborough Retirement Residence reserves the right to determine the Accessible Format or Communication Support that will be provided in the circumstances.
V. Workplace Emergency Response Information
If an employee has a disability and Scarborough Retirement Residence is aware that, due to that disability, the employee requires an individualized workplace emergency response, information addressing such reresponse will be provided to the employee as soon as practicable after Scarborough Retirement Residence becomes aware of such requirement. In such a case, with the employee’s consent, ORGANIZATION will designate a colleague(s) to provide such individualized assistance and will ensure that this colleague is provided with a copy of employee’s individualized emergency response information
Scarborough Retirement Residence will review the individualized workplace emergency response information when (i) the employee moves to a different work location; (ii) the employee’s overall accommodations needs or plans are reviewed; and (iii) when Scarborough Retirement Residence reviews its general emergency response policies.
VI. Documented Individual Accommodation Plans
Scarborough Retirement Residence will have in place a written process for the development of documented individual accommodation plans for employees with disabilities. The process will include the following elements:
Where requested, an employee’s individual accommodation plan will include any information regarding the provision of Accessible Formats and Communications Supports
Where required, an employee’s individual accommodation plan will include individualized workplace emergency response information as described in section.
VII. Return to Work Process
Scarborough Retirement Residence will document a return to work process for its employees who have been absent from work due to a disability and who require disability-related accommodations in order to return to work.
The return to work process will outline the steps Scarborough Retirement Residence will take to facilitate the employee’s return to work and will use the documented individual accommodation plans described in section 8VI.
VIII. Performance Management
Scarborough Retirement Residence will take into account the accessibility needs of employees with disabilities, as well as individual accommodation plans, when applying its performance management process.
IX. Career Development and Advancement
Scarborough Retirement Residence will take into account the accessibility needs of its employees with disabilities as well as any individual accommodation plans, when providing opportunities for career development and advancement to its employees with disabilities.
X. Redeployment
Scarborough Retirement Residence will take into account the accessibility needs of its employees with disabilities, as well as individual accommodation plans, when redeploying employees with disabilities.
Scarborough Retirement Residence will comply with the accessibility requirements of the Design of Public Spaces Standards when redeveloping or constructing new public spaces on or after January 1, 2017. For further information on existing or planned projects to redevelop or construct new public spaces see Scarborough Retirement Residence’s Accessibility Plan.
For more information about the Policy or Scarborough Retirement Residence’s Accessibility Plan please contact:
Marie-Josee Lafontaine, Ownership
4169861533